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  • Jess Brudenell: customer service - what sets us apart
    Customer Service - what sets us apart

    Meet Jess – our Senior NYES Manager – Retention.  Jess’ role is to manage a team of Relationship Managers who work with schools across North Yorkshire ensuring that our customers remain delighted with the services we provide them, strengthening relationships and retaining business.

    In this feature, Jess talks about what sets us apart and why customers want to continue doing business with us. Over to you Jess…

  • What does Customer service mean to you?
    What does customer service mean to you?
    As it’s the Institute of Customer Service’s National Customer Service Week we caught up with our Customer Experience Manager, Paul Roberts, to get his thoughts on what makes great customer service and how we deliver it.
  • Cartoon pumkins
    It's competition time...thee who dares, wins!
    North Yorkshire Catering is excited to announce our very own Pumpkin Carving Competition! We want to inspire primary and secondary pupils to get creative in their kitchens with this Autumnal inspired event.
  • Chartered Institute of Payroll Professionals, Payroll Assurance Scheme logo
    ESS achieve CIPP Scheme Accreditation

    As part of our dedication to delivering first-class services, we are proud to announce that our Employment Support Service (ESS) has achieved accreditation with the Chartered Institute of Payroll Professionals (CIPP) Payroll Accreditation Scheme (PAS).

  • How are you? Building resilience through self-awareness and action
    How do you react when someone asks the question 'How are you?' Is it a question you are ready to answer? In this feature, Tracey Palmer, our Mental Health and Safeguarding trainer provides practical tools and straegies to hepl build resilience.