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Portal

You can access the NYES portal at smartselfservice.northyorks.gov.uk. Here you can sign in or register as a new user.

What is the Self Serve Portal?

The Self Serve Portal currently allows you to access the Employment Support Service (ESS); providing the opportunity to submit work requests online. The tool is quick to use, providing a streamlined, customer friendly interface that instantly shows work submitted and generates lagan cases where required. The plan is that the portal will deliver to a broader range of services in the future.

Knowledgebase

Here you will find guidance documents for managing your user account and service requests though the portal. If you can't find help for the action you are trying to complete, you can contact our support team: nyes@northyorks.gov.uk

1. Registering a new user account

2. Resetting your account password

3. Editing your account details

4. Managing your group permissions

5. Submitting ESS requests